Effective Date: August 2023

Welcome to the Privacy Policy of Riddo's Run Property Services PTY LTD, an Australian lawn care website ("us", "we", or "our"). This Privacy Policy outlines how we collect, use, disclose, and manage your personal information in accordance with the Australian online privacy laws, including the Privacy Act 1988 and the Australian Privacy Principles (APPs). By using our website, you consent to the practices described in this policy.

1. Personal Information Collection:

We may collect personal information from you when you visit our website, contact us, or use our services. This information may include but is not limited to:

Your name, address, and contact details.

Payment information for services rendered.

Information you provide through forms or surveys.

Website usage data including IP address, browser information, and cookies (see our Cookies Policy below).

2. Use of Personal Information:

We use the personal information collected for the following purposes:

To provide and improve our services, including lawn care and customer support.

To process payments and manage billing.

To communicate with you regarding service updates, offers, and promotions.

To respond to your inquiries and provide assistance.

To comply with legal and regulatory obligations.

3. Cookies Policy:

We use cookies to enhance your experience on our website. Cookies are small data files stored on your device's browser that help us track user interactions and preferences. We use cookies for purposes including but not limited to:

Improving website functionality and user experience.

Analyzing website traffic and usage patterns.

Customizing content based on your preferences.

You can modify your browser settings to manage or disable cookies. Please note that certain features of our website may not function properly if cookies are disabled.

4. Data Storage and Security:

We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. Your information is stored securely and accessed only by authorized personnel on a need-to-know basis. However, no data transmission over the internet can be guaranteed as completely secure. We cannot ensure or warrant the security of any information you transmit to us.

5. Third-party Disclosure:

We do not sell, trade, or transfer your personal information to third parties for marketing purposes. We may share your information with service providers, contractors, and partners who assist us in providing our services and maintaining our website. These third parties are bound by confidentiality agreements and are required to protect your information.

6. Access and Correction:

You have the right to access, correct, or delete the personal information we hold about you. If you wish to access or modify your information, please contact us using the details provided at the end of this Privacy Policy.

7. Changes to the Privacy Policy:

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. The updated version will be posted on our website, and the effective date will be stated at the beginning of the policy.

8. Contact Us:

If you have any questions, concerns, or requests related to your personal information or this Privacy Policy, please contact us at:

https://www.riddos.com.au/contact

By using our website, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, use, and disclosure of your personal information as outlined herein.